![]() ![]() The client must make a correct packaging to ensure damage-free transport. To support the return must be in perfect condition both the product and its packaging originates, no scratches or broken or damaged packaging and including all documentation accompanying the product and packaging accessories. Any return without this prior notification will not be recepcionada. In this case the shipping and collection borne by the customer.īefore making such refund the c ustomer must contact our sales department within indicated through email or phone, which will indicate the return process will not be clear and the customer will tell us chosen method of return and what you want to do. If for any reason you are not satisfied with your purchased product over the Internet, it has a period of 21 days, counting from the date of delivery of the product to return it without explanation. To deliver care with maximum protection and detail packaging of the product purchased to arrive at your home in perfect condition for you to enjoy your purchase. ![]() We strive to ensure that our products are backed by well-known manufacturers that provide verification systems and quality of the products they manufacture, as well as the best master craftsmen for handicrafts. All products offered in our store are guaranteed for a minimum period of one year and if granted by each manufacturer and / or legislation.
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